Close CRM Pricing Explained: $19 to $149, 4 Rungs

Close publishes four rates and you can read all of them without a form. Solo at $19, Essentials at $49, Growth at $109 and Scale at $149, on monthly billing, read on 12 August 2026.

That is more than most CRMs in this directory manage and considerably more than the two sales platforms it gets compared against, neither of which prints a dollar figure anywhere.

The seat rate is a floor, not a price. Close is a CRM with calling and email built in, and the calling meters separately on top of whichever rung you sit on.

What follows: the ladder with the ratios between rungs, why the steepest jump lands on the smallest teams, what the seat excludes, why this page will not print a ten-seat total, the $29 tier this site published that never existed, and what buying the dialer separately would cost you in transparency.

What does Close cost?

$19 a month at the entry rung, on monthly billing. There is no free tier. The purchase is self-serve, so you can buy it without a sales call.

The annual column is twelve times the published monthly rate and nothing more. Close does not print those totals and neither should anyone else without saying whose arithmetic they are.

The steps shrink as you climb

Read the right-hand column downward. The proportional jump is 2.58x, then 2.22x, then 1.37x, and the whole ladder spans 7.84x from bottom to top [all computed].

The biggest increase in the product is the first one, which is the one the smallest teams face.

That shape is unusual here. Most ladders in this directory get steeper as they climb, because the top rung is where compliance and governance features live and where the vendor expects the negotiating to happen. Cal.com goes 133% from Teams to Organizations. Attio goes 125% from Plus to Pro. Close does its widest proportional move at the bottom, which means a one-person operation deciding whether to add a second capability faces a larger relative decision than a fifty-person team deciding to move up a rung.

What separates the rungs is not held by this site, and that matters more than the ratios do. A step of 2.58x is either good value or terrible depending entirely on what crosses the line with it, and this page cannot tell you.

What the seat rate excludes

Calling. It is metered separately on top of the seat, which is the single most important sentence on this page for anyone buying Close for the reason people buy Close.

The logic is defensible. Telephony is a wholesale cost the vendor passes through rather than compute it controls, and a CRM that folded minutes into a flat seat rate would either be overcharging light callers or capping heavy ones. Every dialer in this directory works the same way underneath. What makes it worth flagging is the marketing shape: the reason to choose this CRM over a cheaper one is that the dialer is in the same window, and the dialer is the part that is not in the seat price.

This site does not hold Close's per-minute rate. That is a gap and it is stated rather than filled.

So model it as two lines. There is a seat cost that scales with headcount and a call cost that scales with dial volume, and only the first is predictable from your hiring plan. A team that dials hard will find the second line growing faster than the first, and nothing on the pricing page warns them in advance.

Why this page will not print a ten-seat total

This site records Close as per-seat with a $19 seat rate, and the tier named Solo is self-evidently a single-user plan. What it does not record is whether Essentials, Growth and Scale are priced per user or per account.

That one unknown makes every team-size table uncomputable.

If Growth is $109 per user, ten seats is $1,090 a month and $13,080 a year. If Growth is $109 for the account, ten seats is $109 a month and $1,308 a year. Those two readings differ by a factor of ten, and a page that guessed between them would be publishing a budget figure that is either right or wrong by an order of magnitude, with no way for a reader to tell which. So it is left blank, and the blank is the finding.

Every other CRM roundup that ranks for this query prints a number here. Ask yourself where they got it.

This site published a $29 Close tier

$29 against $19 is 52.6% above the real entry rate [computed]. A figure that is plausibly wrong is more dangerous than one that is obviously wrong, because plausibility is what stops anyone checking.

Close against the CRMs it is compared with

Close is the second cheapest paid entry in that table and the only one whose headline excludes the capability it is bought for. Read the fifth column rather than the second: every product here is cheap at signup and each becomes expensive by a different mechanism.

For the three-way version of this against Attio and HubSpot, that comparison already exists and this page does not repeat its verdict.

The alternative purchase, and what it costs in transparency

The other way to get a CRM and a dialer is to buy them separately, and it is worth seeing what that market looks like before you decide the bundled version is expensive.

One of five publishes a seat rate, and it is $299.

Kixie is the row that most changes how Close's metered calling reads. Its seat price is not published at all, and its number-reputation management, which is the feature that keeps a dialing operation alive, is priced only in a support article at $50 a month per user plus $1 per number. Koncert publishes one dollar figure on a landing page absent from its own sitemap, and that figure implies a list rate 90% above the hidden table it sits beside. Against that, a CRM that prints four rates and tells you calling is extra is doing something the specialists mostly do not.

None of which means the bundled dialer is as good. A parallel dialer changes connect rates in a way a single-line dialer inside a CRM does not, and the difference between those architectures is a real one.

Who should buy Close

Inside sales teams who live in the CRM and want the dialer in the same window. That is the whole of it, and it is a coherent position at a price nothing else in this table matches for that job.

Buy at Solo if you are one person testing whether the motion works. $19 a month is the cheapest way to find out whether your team will actually dial, which is the question that decides everything downstream and is not a software question at all.

Budget the rung above the one you want. The steps at the bottom of this ladder are the widest, and a team that discovers it needs one Essentials feature is facing a 2.58x move rather than a top-up.

Who should not

Anyone whose stack is large and integration-dependent. The ecosystem is smaller than the incumbents', and that is the trade being made rather than an oversight. Check your five most important integrations before committing, not after.

Anyone doing account management rather than volume outbound. Close is built for teams working a lot of records quickly. A team with forty accounts and long cycles is paying for a dialer it will use once a week.

And anyone who needs a free tier to evaluate. There is none, which puts Close in the same position as five of the seven CRMs above: the burn rate is discovered after the card is charged rather than during evaluation.

How to check the real bill in twenty minutes

• Open close.com/pricing and read whether each tier says per user. Three minutes. This is the number this page could not resolve and it decides whether Growth is $109 or $1,090 for your team.
• Find the calling rates and write down the per-minute figure. It is not on this page because this site does not hold it. Multiply by your team's dial minutes last month, from your current phone bill, not from an estimate.
• Add the two lines together before you compare against anything. A $19 seat with $80 of calling is a $99 seat, and the tools you are comparing it against may bundle differently.
• Check your five most important integrations by name. The smaller ecosystem is the known trade here and it is cheaper to discover now than in month two.

Pass condition: you have a per-user flag for your tier, a per-minute rate, a dial-minute count from a real invoice, and five integration confirmations. Fail condition: you are comparing a bundled seat rate against an unbundled one, which is the arithmetic error this entire category runs on.

What breaks in month three

The call bill. It is the only line here that grows with activity rather than headcount, and activity is the thing you bought the tool to increase. A successful rollout and an unexpected invoice are the same event.

The integration you assumed. Smaller ecosystem, and the discovery usually happens when somebody needs data to move rather than when somebody is evaluating.

And the rung. Whatever feature sits just above your tier is the one your team will ask for in week six, and the step from Solo to Essentials is 2.58x.

So what should you budget?

$49 a month per user, plus calling, if you are a real team. Solo is a trial rather than a plan for anything with more than one person in it, and the ladder's widest proportional step is the one out of it.

Then treat the call meter as a second budget line with its own owner. That is the honest shape of this product's cost and it is the shape no comparison page publishes, because publishing it requires admitting that the headline is a floor.

What this page does not know

Twelve rows, priced, with the day each was read

Close sits between two markets: the CRMs it is shortlisted against, and the dedicated dialers a team would otherwise buy alongside a cheaper CRM. Both halves belong in one table, because the reason to pay $19 for Close rather than $12 for Copper is the dialer, and the dialer is the part the seat rate excludes.

Seven of the twelve publish an entry rate and four of those seven are CRMs rather than dialers. Read the fourth column instead of the third. Every product here is cheap at signup and each one becomes expensive by a different mechanism, and on four rows this site cannot even name the mechanism because the vendor does not publish it.

The Kixie row is the one that changes how Close reads. Its seat price is not published at all, and the feature that keeps a dialing operation alive, number reputation management, is priced only inside a support article at $50 a month per user plus $1 per number. Against that, a CRM printing four rates and saying plainly that calling is extra is doing more than the specialists manage.