NICE CXone Pricing (2026)
Enterprise CCaaS that acquired Cognigy in 2025, folding a genuine conversational AI platform into the suite.
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In Depth
Not written yet.We have verified this entry's category, pricing shape, ownership and payment capability, and everything above is checkable. The long-form review is not finished, and we would rather say so than fill the space with prose that restates the vendor's own page.
Who it suits, and who it does not
Enterprises wanting workforce optimisation and conversational AI from the same vendor.
Post-acquisition integration is ongoing. Ask specifically which Cognigy capabilities are available on your licence today rather than roadmapped. Note also that the entry Omnichannel tier at $110 is the cheapest of five, and the ladder runs to $249 a seat before anything is negotiated.
NICE CXone Pricing
Can it take a payment?
Full tracker →Books meetings or resolves the call and hands off. Taking money is out of scope for the product as sold.