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Forethought Review (2026)

Support automation with agent assist, now owned by a larger help desk vendor.

Not rated

Too little published to score without guessing.

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Entry price
CustomNot published — ask for a quote
Model
custom
Free tier
No
Self-serve
NoSales call required
Ownership
Zendesk
Payments
No payment
Owned by Zendesk

Closed 2025-03-01. No longer separately purchasable.

Acquired by Zendesk. Several comparison sites still list it as an independent Zendesk alternative, which it is not.

In Depth

Not written yet.We have verified this entry's category, pricing shape, ownership and payment capability, and everything above is checkable. The long-form review is not finished, and we would rather say so than fill the space with prose that restates the vendor's own page.

Who it suits, and who it does not

Buy it if

Zendesk customers wanting automation on the same contract.

Look elsewhere if

Ownership changed the roadmap. Comparison pages listing it as an independent alternative are out of date.

supportenterprise

Forethought Pricing

Entry priceCustomNot published. Quote only.
Billing modelcustomNegotiated, so your price is not their price
How you buySales callTreat any published figure as an opening position
Free tierNoTrial only, or nothing at all

No price is published.We print Custom rather than an estimate, a competitor's number, or a range we inferred. The absence is itself information: the price is a negotiation, and you will not know yours until you are in one.

Can it take a payment?

Full tracker →
No payment

Books meetings or resolves the call and hands off. Taking money is out of scope for the product as sold.

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